Terms

Who we are

Taiga is run by 8 Caps Auto Ltd, a company registered in England with company number 13098711. Our registered office is Colonial House, Swinemoor Lane, Beverley, East Yorkshire, England, HU17 0LS. In these terms, "we" and "us" means 8 Caps Auto Ltd, and "you" means the person or business using Taiga.

What Taiga does

Taiga helps you market your business. It can:

• Read your website and build a profile of your brand (your brand DNA).
• Suggest target customer profiles and campaign angles.
• Draft social posts, including text posts, threads, image posts with AI images, and video scripts.
• Draft email and landing-page copy for your website kit.
• Create tracked links and show you how many people click them.
• Give you a review and approve flow and a content calendar to plan your work.

Taiga drafts content for you to review. You decide what to publish and where. We may improve, change or remove features over time, and access may be limited while we're in early access.

Your account

• You must be at least 18 and use Taiga for your business.
• Give us accurate details and keep them up to date.
• Keep your password safe. You're responsible for what happens in your account.
• Tell us straight away at info@gettaiga.com if you think someone else has used your account.

Acceptable use

Please use Taiga fairly. You must not use it to:

• Break the law or help anyone else break it.
• Create or share content that is misleading, defamatory, hateful, harassing or that infringes someone else's rights, such as their copyright or trade marks.
• Send spam or messages people haven't agreed to receive.
• Point tracked links at scams, malware or anything designed to trick or harm people.
• Analyse a website you don't have a good reason to analyse, or pass off another business's brand as your own.
• Try to break, overload or get around the security of Taiga, or copy or resell it without our permission.

If you break these rules, we may suspend or close your account. Where it's reasonable, we'll tell you first and give you a chance to put things right.

Your content

You own the business details and other material you put into Taiga. As far as we're able, you also own the content Taiga drafts for you, and you're free to use it for your business.

You give us permission to store, copy and process your material only so we can run Taiga for you. This includes sending it to the providers listed in our privacy policy, for example to generate text and images.

Checking what you publish

Taiga uses AI to draft content, and AI makes mistakes. A draft might get a fact wrong, make a claim that isn't true for your business, or sound like something you'd never say. Taiga flags some claims it can't back up, but it won't catch everything.

So please check every piece of content before you publish it. You're responsible for what you publish, including any claims about your products, prices or results, and for following the rules of the platforms you publish on.

Tracked links and your audience

When you share tracked links, Taiga records click details from the people who open them, as described in our privacy policy. We process this data on your behalf. You're responsible for telling your audience about it where the law requires, for example in your own privacy notice.

Plans and billing

Plans, prices and any free trial are shown at checkout before you pay. Payments are taken by Stripe, and you're billed by 8 Caps Auto Ltd.

Subscriptions renew at the end of each billing period until you cancel. If we change our prices, we'll tell you before the change affects you, and you can cancel before it does.

Cancelling

You can cancel at any time. You'll keep access until the end of the period you've paid for, and you won't be charged again. We don't give refunds for part of a billing period unless the law requires it.

You can also ask us to delete your account and your data by emailing info@gettaiga.com. Our privacy policy explains what we keep and for how long.

Availability

We work hard to keep Taiga running smoothly, but we can't promise it will always be available or free of errors. We may need to pause it for maintenance or for reasons outside our control.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit.

Otherwise:

• We're not responsible for content you choose to publish, or for what happens as a result.
• We're not liable for indirect losses, or for lost profits, revenue, business, data or goodwill.
• We don't promise any particular marketing results.
• Our total liability to you for any claim is limited to the amount you paid us for Taiga in the 12 months before the claim.

Nothing in these terms affects any legal rights you have that can't be changed by a contract.

Changes to these terms

We may update these terms from time to time. We'll change the date at the top of this page, and if a change is significant we'll email people who have an account before it takes effect. If you keep using the service after that, the new terms apply.

The law that applies

These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any disputes.

Contact us

Email: info@gettaiga.com

Post: 8 Caps Auto Ltd, Colonial House, Swinemoor Lane, Beverley, East Yorkshire, England, HU17 0LS